__________ and ___________ Are Well Known for Their Statistical Work

question 33

Multiple Choice

__________ and ___________ are well known for their statistical work related to customer satisfaction and the cost of quality.

• A)Deming ; Shewhart
• B)Harold; Kumar
• C)Dodge; Romig
• D)Taguchi; Ishikawa

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Definitions:

Campaign Management

The planning, executing, tracking, and analyzing of marketing campaigns to promote products, services, or causes.

Data Mining

The process of searching for valuable business information in a large database, data warehouse, or data mart.

OLAP

Online Analytical Processing; a category of software tools that provides analysis of data stored in a database and supports complex analytical and ad-hoc queries, usually in multiple dimensions.

Upselling

A sales technique where sellers encourage customers to purchase higher-end products, upgrades, or add-ons to generate more revenue.