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Hoping to Reduce the Waiting Time, a Doctor's Office Tried  Mann/Whitney Test \text { Mann/Whitney Test }

question 77

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Hoping to reduce the waiting time, a doctor's office tried a new way of scheduling its appointments. Populations of waiting times are believed to be similar except in central tendency. However, waiting times may not be normally distributed, so a nonparametric test was chosen to compare the waiting times. The Wilcoxon/Mann-Whitney test results are shown below:  Mann/Whitney Test \text { Mann/Whitney Test }

 n  sum of ranks 21600.5 Old Way25480.5 New Way461081 Total\begin{array}{|c|c|c|}\hline\text { n }&\text { sum of ranks }\\\hline 21 & 600.5& \text { Old Way}\\\hline 25 & 480.5& \text { New Way}\\\hline 46 & 1081& \text { Total}\\\hline\end{array}

493.50493.50 expected value
45.3145.31 standard deviation
2.35z2.35 \mathrm { z } , corrected for ties
.0094p.0094 \mathrm { p } -value (one-tailed, upper) Which is the best conclusion?


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