A Primary Reason for Using Standardization Is to

question 69

Multiple Choice

A primary reason for using standardization is to

• A) reduce production costs.
• B) increase consumer options.
• C) reduce product quality.
• D) increase variations.
• E) foster creativity.

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Definitions:

Organizational Citizenship

A concept referring to individual behaviors that are beneficial to an organization and are discretionary, not directly or explicitly recognized by the formal reward system.

Community Events

Social, cultural, or educational events organized for enhancing the sense of community and engagement among people.

Customer Service

The support and advice provided by a company to those people who buy or use its products or services.

Congruency

The degree of alignment or agreement between two or more elements, such as organizational goals and employee behavior or values.