The Hawthorne Studies Were Important Because They

question 61

Multiple Choice

The Hawthorne Studies were important because they

• A) introduced the idea that social and psychological factors affect productivity and morale.
• B) presented important data about how managers perceive their employees.
• C) showed that workers should control the workplace.
• D) used fear as a motivator.
• E) dealt with self-actualization needs.

---

Definitions:

Consumer Marketing Channel

The pathway or route taken by goods and services from the producer or provider to the final consumer, involving various intermediaries.

Retailer

A business entity that sells goods or services directly to consumers, acting as an intermediary between wholesalers and the purchasing public.