_____ Make Decisions About the Use of an Organization's Resources

question 79

Multiple Choice

_____ make decisions about the use of an organization's resources and are concerned with planning,organizing,leading,and controlling the organization's activities.

• A) Managers
• B) Shareholders
• C) Employees
• D) Consumers
• E) Suppliers

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Definitions:

Customer Acquisition

The process of bringing new customers to a business through various marketing and outreach strategies.

Operational CRM

Refers to the components of CRM (Customer Relationship Management) that deal with direct interactions with customers, including service, support, and sales automation.

Front-Office

The part of a company or organization that deals with customers or clients directly, including the departments like sales, marketing, and customer service.

Directly Interact

Refers to a method of communication or interaction without any intermediaries, allowing for immediate and direct response.