When a Nordstrom Salesperson Suggests That a Customer Might Want

question 7

Multiple Choice

When a Nordstrom salesperson suggests that a customer might want to purchase a belt to go with his new suit,he is employing a common practice among retailers known as

• A) trading up.
• B) adding on.
• C) suggestion selling.
• D) retail mixing.
• E) All of the above

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Definitions:

Task Activities

Specific actions or operations that are undertaken by individuals or teams in order to complete a task or achieve an objective.

Maintenance Activities

Actions undertaken to keep machinery, equipment, or systems operating smoothly and prevent breakdowns.

Manager

An individual responsible for controlling or administering an organization or group of staff, focusing on planning, executing strategies, and overseeing operations.

Work Team's Performance

The measure of efficiency and effectiveness with which a group of individuals achieves its collective goals and objectives.