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Which of the following is true about companies that implemented high-performance work organizations (HPWOs) during the early 1990s?
Résumé
A concise document summarizing an individual’s employment history, skills, and educational background, targeted at securing employment.
Cold Calling
The practice of approaching prospective customers or clients, typically via telephone, who has had no prior contact with the salesperson.
Prospecting
The process of searching for potential customers, clients, or buyers, typically in sales and marketing contexts.
Application Letters
Written communications by job applicants to employers, expressing interest in a position and detailing qualifications.
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