Galben Company's Quality Cost Report Is to Be Based on the Following

question 13

Essay

Galben Company's quality cost report is to be based on the following data:

$\begin{array}{ll}\text { Quality data gathering, analysis, and reporting } & \$ 38,000 \\\text { Supervision of testing and inspection activities } & \$ 45,000 \\\text { Liability arising from defective products } & \$ 30,000 \\\text { Technical support provided to suppliers } & \$ 39,000 \\\text { Disposal of defective products } & \$ 72,000 \\\text { Amortization of test equipment } & \$ 55,000 \\\text { Downtime caused by quality problems } & \$ 96,000 \\\text { Test and inspection of in-process goods } & \$ 69,000 \\\text { Cost of field servicing and handling complaints } & \$ 52,000\end{array}$

Required: Prepare a quality cost report in good form with separate sections for prevention costs,appraisal costs,internal failure costs,and external failure costs.

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Definitions:

Dorsal Anterior

This term is incomplete without specifying the part of the body or brain it refers to; for example, the Dorsal Anterior Cingulate Cortex (dACC) is involved in processing pain and fear.

Cingulate Cortex

A part of the brain situated in the medial aspect of the cerebral cortex, involved in various functions such as emotion formation, processing, learning, and memory.

Flight Or Fight

The physiological response to perceived harmful events, attacks, or threats to survival, triggering a choice between fleeing or fighting.

Frustration-Aggression Hypothesis

A theory proposing that aggression is the result of blocking, or frustrating, a person's efforts to achieve a goal.