In Order to Build a Reputation of Trust and Commitment

question 35

True/False

In order to build a reputation of trust and commitment to customers,a company should seldom share the message of doing the right thing for all of its stakeholders with some of its stakeholders outside the company.

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Definitions:

Anchoring Bias

A cognitive bias where individuals rely too heavily on an initial piece of information to make subsequent judgments or decisions.

Confirmation Error

A cognitive bias that involves focusing on information that confirms existing beliefs and ignoring information that contradicts them.

Ethics Double-check

A review process designed to ensure that actions or decisions align with moral and professional standards of conduct.

Ethical Decision Making

The process of evaluating and choosing among alternatives in a manner consistent with ethical principles and values.