The First Wave of Technological Advance Came with the Establishment

question 58

True/False

The first wave of technological advance came with the establishment of call centers predominantly in Europe.

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Definitions:

Overhead Controllable Variance

The difference between actual overhead expenses incurred and the budgeted or expected overhead costs that can be managed or controlled.

Standard Hours Allowed

The predetermined amount of time expected to be taken to complete a specific task or job under normal conditions.

Overhead Volume Variance

The difference between the budgeted overhead cost and the applied overhead cost based on actual activity levels.

Labor Price Variance

The difference between the actual cost of labor and the budgeted or standard cost of labor, used in budgeting and cost management.