Total Quality Management (TQM)combines the Ideas of __________ and ________

question 3

Multiple Choice

Total quality management (TQM) combines the ideas of __________ and ________.

• A)job enrichment,sociotechnical theory
• B)job enrichment,Herzberg's two-factor theory
• C)job enrichment,job enlargement
• D)None of the above

---

Definitions:

Bait-and-Switch

A deceptive marketing strategy where a seller advertises a product at a low price to attract customers, then persuades them to buy a more expensive item.

Cooling-Off Rule

A regulation that allows consumers a set period of time after a purchase to cancel a transaction, usually employed in sales made at home or locations other than the seller's place of business.

Consumer Product Parties

Social gatherings aimed at the demonstration, promotion, and sale of products to consumers in a private home setting.

Cancellation Form

Under the Federal Trade Commission’s Cooling-Off Rule, a document that can be filled out to terminate an order for consumer goods or services made at the buyer’s home for consumer goods or services valued at $25 or more.