All of the Following Have Been Identified as Trends That

question 34

Multiple Choice

All of the following have been identified as trends that will lead to the continuing growth of CRM EXCEPT:

• A) Time Savings
• B) Personalization
• C) Loyalty marketing
• D) Technology
• E) Product differentiation

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Definitions:

Marketing Environment

The external factors that affect a company's ability to engage and transact with its targeted customers, including social, economic, technological, competitive, and regulatory forces.

World Trade Organization

An international organization that regulates trade rules between nations to ensure trade flows smoothly, predictably, and as freely as possible.

Marrakech Agreement

An agreement that established the World Trade Organization (WTO), aimed at facilitating global trade.

Currency Fluctuations

Variations in the value of a currency in the foreign exchange market, affecting the cost of imports and exports among countries.