Examlex
The gap model of service quality identifies five gaps that can cause problems in service delivery and influence customer evaluations of service quality.
Civil War
A conflict between citizens of the same country. In the United States, it refers specifically to the war fought from 1861 to 1865 between the North and South over issues including states' rights and slavery.
Northern Society
An association or community located in the northern part of a country or region, often distinct in its cultural, economic, or social characteristics when contrasted with southern counterparts.
State Sovereignty
The principle that the state has the authority to govern itself without external interference, holding supreme power over its territory and population.
Southern Government
A term that can refer to the governing bodies in the southern regions of various countries, often with distinct political, social, or economic characteristics.
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