Which Unique Characteristic of Services Is the Variability of the Inputs

question 165

Multiple Choice

Which unique characteristic of services is the variability of the inputs and outputs of services,which causes services to tend to be less standardized and less uniform than goods?

• A) Intangibility
• B) Inseparability
• C) Heterogeneity
• D) Perishability
• E) Flexibility

Analyze the relationship between language and emotional experience.

Explain how positive and negative emotions influence cognition and perception.

Understand the physiological and cognitive theories of emotion.

Discuss how emotions and emotional expressions can be influenced by social contexts.

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Definitions:

Escherichia Coli

A type of bacteria that is commonly found in the intestines of humans and animals; some strains can cause food poisoning.

Carbohydrate

Organic compounds, including sugars, starch, and cellulose, which are an important source of energy and structural components in living organisms.

Repressor Protein

A protein that binds to specific DNA sequences and inhibits the expression of a gene by blocking the action of RNA polymerase.

Transcription

The process by which the genetic information in DNA is copied to messenger RNA (mRNA), initiating protein synthesis.