Treating Employees as Customers and Developing Systems and Benefits That

question 20

Multiple Choice

Treating employees as customers and developing systems and benefits that satisfy their needs is known as _____ marketing.

• A) organizational quality
• B) relationship
• C) internal
• D) job-faceted
• E) job-satisfaction

---

Definitions:

Kiloliters

A metric unit of volume equivalent to 1,000 liters, often used to measure large quantities of liquid.

Aviation Fuel

A specialized type of petroleum-based fuel used to power aircraft.

Gallons

Gallons are a measure of volume primarily used in the United States, traditionally used for measuring liquids like water, gasoline, and milk.

Pounds

A unit of weight in the British imperial and United States customary systems, equal to 0.453592 kilograms.