Examlex
Which of the following statements is true? ?
Quality
The standard or measure of excellence of a product, service, or process, often gauged against customer expectations and industry benchmarks.
Management History
The study of the evolution of management thought, practices, and theories over time, reflecting changes in societal norms, economic conditions, and technological advancements.
Universal Process Approach
A methodology applied in business and management that emphasizes the use of standardized processes across all operations and regions to achieve efficiency and quality.
Word of Mouth
The passing of information from person to person through oral communication, which can have a significant impact on perceptions and behavior.
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