As Banks and Other FIs Increase the Use of Technology,an

question 30

Multiple Choice

As banks and other FIs increase the use of technology,an unintended consequence may be that

• A)cost savings are seldom realized.
• B)customers are driven away because they still want to interact with a person for certain transactions.
• C)innovation of new products tends to take longer periods of time to attract new customers.
• D)the marginal cost of adding new customers tends to increase at an increasing rate.

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Definitions:

Parasympathetic Nervous System

Part of the autonomic nervous system responsible for conserving energy and relaxing the body by slowing the heart rate and increasing intestinal and glandular activity.

Somatic Nervous System

Part of the peripheral nervous system that governs voluntary movements and transmits sensory and motor information to and from the central nervous system.

Central Nervous System

The system of neural tissue responsible for regulating bodily actions, consisting of both the brain and the spinal cord.

University of Michigan

A public research university in Ann Arbor, Michigan, known for its diverse and extensive research programs.