According to a Hospital Administrator,historical Records Over the Past 10

question 63

Multiple Choice

According to a hospital administrator,historical records over the past 10 years have shown that 20 percent of the major surgery patients are dissatisfied with after-surgery care in the hospital.A scientific poll based on 400 hospital patients has just been conducted.What is the probability that at least 70 patients will not be satisfied with the after-surgery care?

• A)89.44%
• B)39.44%
• C)10.56%
• D)78.88%
• E)84.49%

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Definitions:

Personal Selling Process

A series of steps that a salesperson follows to engage potential buyers, understand their needs, make a sales presentation, address objections, and close the sale.

HVAC System

Heating, Ventilation, and Air Conditioning systems that manage the climate and air quality in buildings.

Sales Presentation

A detailed pitch or demonstration aimed at persuading potential customers to purchase a product or service, often involving a structured argument and visual aids.

Team Selling Approach

A sales strategy where a group of individuals with different expertise collaborate to meet the specific needs of a customer.