An Important Part of the Customer Service Responsibilities of a Cable

question 127

Multiple Choice

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.Historically,the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day.For the first five troubles reported on a given day,what is the probability that all five will be repaired on the same day?

• A).0010
• B).6328
• C).9990
• D).2373

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Definitions:

Surveys

Surveys are research methods that collect data from a predetermined group of respondents to gain information and insights on various subjects.

Evolutionary Theory

A scientific theory that proposes species change over time through processes like natural selection and genetic drift, explaining the diversity of life on Earth.

Biologically Based Drives

Innate urges stemming from biological needs, such as hunger, thirst, and the desire for sexual activity.

Longitudinal Research

A research design that involves repeated observations of the same variables (e.g., people) over short or long periods of time.