An Important Part of the Customer Service Responsibilities of a Cable

question 51

Multiple Choice

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.Historically,the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day.For the first five troubles reported on a given day,find the mean number of troubles repaired on the same day.

• A)3.75
• B)0.94
• C)1.94
• D)2.50

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Definitions:

IoT Communications

The exchange of data and information between Internet of Things (IoT) devices and systems over various communication protocols.

Bluetooth

A wireless technology standard for exchanging data over short distances between fixed and mobile devices, creating personal area networks.

NFC

Near Field Communication, a set of communication protocols that enable two electronic devices, one of which is usually a portable device such as a smartphone, to establish communication by bringing them within 4 cm of each other.

RFID

Radio-frequency identification, a technology using electromagnetic fields to automatically identify and track tags attached to objects.