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The main advantage of written communication is that the writer has an opportunity to plan and control the message.
Q9: Sending more messages is usually better than
Q21: List at least three types of nonverbal
Q25: When speaking to someone for whom English
Q42: The more your audience members share your
Q52: An advantage of the direct approach for
Q57: When making a decision,groups usually go through
Q76: When making a claim (a complaint)or requesting
Q78: Discuss four strategies to use when planning
Q82: Which of the following is not a
Q86: A good buffer begins with an apology.