Good Business Letters Use Language That Is as Formal as Possible

question 36

True/False

Good business letters use language that is as formal as possible and use proven terminology such as "please be advised that" and "we are in receipt of."

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Definitions:

Behaviors

The actions or reactions of an individual or group in response to external or internal stimuli.

Culturally Aware

Having an understanding of and sensitivity to the values, practices, and customs of different cultures.

Multicultural Teams

Work groups composed of members with diverse cultural, racial, and ethnic backgrounds.

Shortcomings

The lack or deficiencies in qualities, actions, or performances when compared against a standard or desired level.