In the Reasons Section of a Bad-News Message,you _____________

question 78

Multiple Choice

In the reasons section of a bad-news message,you _____________

• A)convince your audience that your decision is justified.
• B)explain what your decision is before you explain why you have reached it.
• C)apologize for the negative decision.
• D)give at least three reasons.

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Definitions:

Compensation

The act of providing something, typically money, in exchange for loss, service, or injury.

Mislaid Property

Items that are intentionally placed somewhere by their owner and then forgotten, distinguishing from lost or abandoned property.

Lost Property

Items that have been unintentionally left by their owner at a place where they cannot be found.

Backpack

A portable container designed to be carried on one's back, typically secured with two straps over the shoulders.