Which of the Following Individual Mechanisms Reflects Employees' Psychological Responses

question 46

Multiple Choice

Which of the following individual mechanisms reflects employees' psychological responses to job demand that tax or exceed their capacities?

• A)Job satisfaction
• B)Ability
• C)Job performance
• D)Leadership style
• E)Stress

---

Definitions:

Deming

Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management and for his influence on modern business practices.

Juran

Refers to Joseph M. Juran, a key figure in the field of quality management, best known for his work on quality control and planning.

Quality Costs

Expenses associated with preventing, detecting, and correcting defective work or products, including costs of quality control measures and losses due to flaws or failures.