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At ABC Coffee Roasters,employees Learned That a Few of Them

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At ABC Coffee Roasters,employees learned that a few of them will be losing their jobs,and in response,they purposefully started to mix decaf beans in bags of regular beans and vice versa.This created serious customer service issues and the company lost major accounts.The action of the employees at ABC can be described as:


Definitions:

Revenue Account

A revenue account tracks the income generated from a company's primary operations, such as sales of goods and services, during an accounting period.

Unearned Management Fees

Income received by a business for services that have not yet been rendered, considered a liability until the service is provided.

Management Fees Revenue

Income earned by a company for providing managerial services, which can include advisory, administrative, or general management services.

End-of-Period Adjustment

Adjustments made to the financial records at the end of an accounting period to ensure they accurately reflect the company's financial status.

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