Quality Control Tools Are Not Really Used to Fix Quality

question 89

Multiple Choice

Quality control tools are not really used to fix quality so much as they are used to:

• A) highlight when processes are not capable.
• B) point out when random variation is present.
• C) alert when corrective action is needed.
• D) monitor the quality of incoming shipments or outgoing finished goods.
• E) initiate team-building exercises.