Giving Workers Responsibility for Quality Improvements and Authority to Make

question 25

Multiple Choice

Giving workers responsibility for quality improvements and authority to make changes is known as

• A)continuous improvement.
• B)passing the buck.
• C)benchmarking.
• D)employee empowerment.
• E)employee involvement.

---

Definitions:

Content And Tone

The substance or material dealt with in a text, speech, or work of art, and the manner in which it is expressed.

Negative Messages

Communications that convey rejection, denial, or displeasing information, often requiring careful wording to mitigate negative reactions.

Legal Liability

The responsibility or obligation under law to make restitution for wrongdoing or negligence.

Expressions Of Sympathy

Statements or gestures that convey understanding, support, and compassion to someone experiencing grief or hardship.