The Owner of Kat Motel Wants to Develop a Time

question 130

Multiple Choice

The owner of Kat Motel wants to develop a time standard for the task of cleaning a cat cage. In a preliminary study, she observed one of her workers perform this task six times, with the following results: $$\begin{array} { l r r r r r r } \text { Observation } & 1 & 2 & 3 & 4 & 5 & 6 \\\hline \text { Time (seconds) } & 99 & 87 & 90 & 81 & 93 & 90\end{array}$$ What is the standard time for this task if the employee worked at a 50 percent faster pace than average, and an allowance of 20 percent of job time is used?

• A) 90 seconds
• B) 99 seconds
• C) 100 seconds
• D) 162 seconds
• E) 150 seconds

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Definitions:

Performance Deficiency

The gap between an employee's actual performance and the expected or required performance standards.

Uncertain Situation

Circumstances where outcomes are unpredictable or not guaranteed.

Non-programmed Decision

Decisions made in response to unique or unexpected situations, requiring creative problem-solving.

Novel Solution

A new, innovative approach or method to solve a problem.