Service Design Generally Differs from Product Design in Which of the Following

question 55

Multiple Choice

Service design generally differs from product design in which of the following ways?

• A)Service design tends to focus on tangible factors.
• B)There is less latitude in detecting and correcting errors prior to delivery.
• C)There is a lesser requirement to be aware of competitors' offerings.
• D)There is less visibility to customers.
• E)There is no difference.

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Definitions:

Hoarding Disorder

A persistent difficulty discarding or parting with possessions because of a perceived need to save them, resulting in clutter that disrupts normal living spaces.

Dissociative Disorder

A mental health condition involving a disconnection and lack of continuity between thoughts, memories, surroundings, actions, and identity.

Somatoform Disorder

A mental disorder characterized by physical symptoms that have no identifiable physical origin.

Schizotypal Disorder

A psychological condition marked by extreme fear in social situations, disorganized thinking, paranoia, feelings of unreality, temporary psychotic episodes, and frequently, non-traditional beliefs.