Which of the Following Is Not a Characteristic of Service

question 51

Multiple Choice

Which of the following is not a characteristic of service operations?

• A) intangible output
• B) high customer contact
• C) high labor content
• D) easy measurement of productivity
• E) low uniformity of output

---

Definitions:

Technological Development

Technological development involves the process of researching, innovating, and implementing new technologies to improve or create products, services, and processes.

Banks Closed

"Banks Closed" refers to situations when banking institutions are not operating, which could be due to holidays, strikes, financial crises, or regulatory actions.

Travel Time

The duration taken to move from one location to another.

Great Depression

A severe worldwide economic downturn that took place during the 1930s, marked by high unemployment and financial instability.