Examlex
The APT was developed in 1976 by
Postpurchase Stage
Refers to the stage after a purchase has been made, involving customer evaluation of the product and their satisfaction, which can influence future purchasing decisions.
Consumer Journey
The complete experience a customer goes through when interacting with a brand or product, from initial awareness to post-purchase feedback.
Personal Selling
A direct marketing strategy that involves face-to-face sales presentations to potential buyers.
Postpurchase Anxiety
The feeling of regret or concern that a consumer may experience after making a significant purchase.
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