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When Dale visits the doctor,Dale does not pay for either the visit or any tests the doctor may order.Dale must therefore
Customer Retention
The activities and actions companies take to reduce the number of customers leaving or switching to a competitor.
Rate of Return
The gain or loss on an investment over a specified period, expressed as a percentage of the investment's initial cost.
High-profitability
Refers to the ability of a business or investment to generate earnings significantly above its costs and expenses.
High-loyalty
A customer's strong allegiance or attachment to a brand, product, or company, often reflected in repeat business and positive word-of-mouth.
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