For Every Dollar in Costs to Medicare Part B ____

question 13

Multiple Choice

For every dollar in costs to Medicare Part B ____ cents is paid by recipients and ____ cents by the taxpayer.

• A)25; 75
• B)50; 50
• C)67; 33
• D)75; 25

---

Definitions:

Indirect Claims

Requests or complaints made in a subtle, non-confrontational manner, focusing on context and rationale before stating the actual claim to foster understanding.

Adjustment Refusals

Responses where a request for change, correction, or accommodation is denied.

Refuse Positively

The skill of saying no or declining in a manner that is polite and maintains good relationships.

Negative Announcement

A negative announcement communicates unfavorable news or decisions, which can include changes in policies, layoffs, or the cancellation of events.