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Following a strategy of product differentiation, Janzen Inc. makes a high-end product entitled "40H.". Janzen Inc. presents the following data for the years 2011 and 2012: Janzen Inc. produces no defective units but it wants to reduce the direct materials usage per unit of 40H in 2012. Manufacturing conversion costs in each year depend upon production capacity defined in terms of the number of 40H units that can be produced. Selling and customer-service costs depend upon the number of customers that the customer and service functions are designed to support. Janzen Inc. had 55 customers in 2011 and 62 customers in 2012. The industry market for 40H units increased by 6% from 2011 to 2012. Which of the following is a measure of the customer perspective?
Libertarianism
A political philosophy that emphasizes freedom, autonomy, and voluntary association, with a significant focus on individual rights and minimal government intervention.
Government Restrictions
Regulations or limitations imposed by authorities on activities, behaviors, or operations.
Judges
Officials appointed to decide cases in a court of law.
Overrule
To reject or invalidate a decision or suggestion made by someone else.
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