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Free riders consume a public good without paying for it.
Relationship Management
The practice of maintaining and improving relationships between an organization and its clients, customers, or stakeholders.
Emotional Intelligence
The capability to recognize, understand, manage, and reason with emotions in oneself and others.
Building Bonds
The process of developing strong and positive relationships between individuals or groups.
Resonant Leader
A leadership style characterized by emotional intelligence, where the leader is able to build deep, resonant connections with followers.
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