When Interpreting Contract Language, an Arbitrator Will Look to _______________________________

question 107

Short Answer

When interpreting contract language, an arbitrator will look to _______________________________ to determine how prior incidents of the same or similar issues were handled by the employer and union.

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Definitions:

Patient Education

Informing and educating patients about their health conditions, treatments, and self-care practices to promote better health outcomes.

Satisfaction

The feeling of pleasure or fulfilment that comes from achieving or exceeding expectations.

Teaching Activity

The process or action of educating or imparting knowledge, skills, or lessons to learners.

Survey Instrument

A tool or questionnaire used to collect data and measure opinions, behaviors, or characteristics from a particular group of people.