Which of the Following Is Most Likely to Be Considered

question 20

Multiple Choice

Which of the following is most likely to be considered an example of surface bargaining?

• A) An employer, unsatisfied with the contract terms being offered by the union, negotiates directly with an influential employee who is not on the negotiating team in the hopes that she will convince other employees to agree to the terms.
• B) An employer refuses to give the union financial information it has requested after telling the union that their demands are unreasonable in light of the company's tentative financial position.
• C) An employer uses delay tactics such as scheduling conflicts, withdrawing items that were already settled, and delaying the release of information important to negotiations.
• D) An employer decides to implement the terms of their final offer in the hopes that employees will like the contract and pressure the union to settle.

---

Definitions:

Inputs Standardization

The process of ensuring that inputs or resources used in a system or process meet specific, consistent standards.

Direct Supervision

A management approach where supervisors have immediate oversight and control over the work and conduct of their subordinates.

Standardization of Work Processes

The practice of establishing common procedures and criteria to ensure consistency and efficiency in operations.

Outputs Standardization

The process of making the results or outputs of different processes uniform or consistent across a system or organization.