The Servicing Model of Representation Sees the Relationship Between Workers

question 122

Multiple Choice

The servicing model of representation sees the relationship between workers and their union as:

• A) A narrow economic exchange that develops only weak ties between leaders and union members
• B) A narrow economic exchange that rests upon strong ties between leaders and union members
• C) A social exchange that develops only weak ties between leaders and union members
• D) A social exchange that develops strong ties between leaders and union members

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Definitions:

Position of Power

A status or role that provides someone with the authority to influence others or make important decisions.

Consensus Leadership

A leadership style that emphasizes making decisions based on the agreement and cooperation of all members of a group.

Commitment

The most successful outcome of a leader’s influence tactic: The person makes a full effort.

Majority Opinion

The viewpoint held or decision made by the greater number of individuals within a group or among a specific audience.