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An _______________________ Issues a Formal Decision Regarding an Unfair Labor

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An _______________________ issues a formal decision regarding an unfair labor practice that can later be appealed to the NLRB if either party is unhappy with the outcome.

Identify and differentiate between primary and secondary characteristics of diversity in the workplace.
Learn the roles and differences between arbitrators and mediators in resolving labor disputes.
Understand the concepts and applications of different management and motivation theories, including Theory Z, Maslow's hierarchy of needs, and Herzberg's two-factor theory.
Identify the factors that contribute to low morale and their effects on productivity and turnover.

Definitions:

Trainee Characteristics

The attributes, background, experiences, and attitudes that learners bring to the training environment.

Strategic Training Process

A methodical approach organizations use to align training and development efforts with their overall strategy and objectives to enhance workforce capabilities and business performance.

External Training

Education or skills development activities that occur outside of the organization, typically provided by third-party vendors or institutions.

Foundational Competency

Foundational Competency refers to the core abilities or skills that are necessary for broad job functions and can serve as a base for further professional development.

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