Due to the Massive Amounts of Information Gathered About Customers

question 42

Multiple Choice

Due to the massive amounts of information gathered about customers, what type of software is one of the fastest growing areas of software development?

• A) CRM
• B) ARM
• C) Adware, Sneakware, and Cookie management
• D) Anonymous Web browsing

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Definitions:

Nonverbal Clues

Communication signals or cues not spoken or written, including gestures, facial expressions, and body language.

Business Meal

A meal shared among business partners or colleagues where the primary purpose is to discuss professional matters.

Mobile Phone

A handheld electronic device that enables users to make telephone calls, send text messages, and access the internet.

Urgent Calls

Urgent calls are communications that require immediate attention or action, often marked by a high priority in professional or personal settings.