A Senior Manager Who Analyzes Internal and External Information to Analyze

question 15

Multiple Choice

A senior manager who analyzes internal and external information to analyze marketing campaigns and their affect on customer buying habits is using which type of application?

• A) Online analytical processing (OLAP)
• B) Strategic information systems (GIS)
• C) Knowledge Management
• D) Customer Management

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Definitions:

Diesel Particulate Filter (DPF)

A component in diesel engine exhaust systems that captures and stores exhaust soot to reduce emissions of particulate matter.

OEMs

Original Equipment Manufacturers; companies that produce parts and equipment that may be marketed by another manufacturer.

Aftermarket Diesel Fuel Conditioners

Products added to diesel fuel to improve engine performance, fuel efficiency, and reduce emissions.

OOS Criteria

Stands for Out Of Service Criteria, which are regulations determining when a vehicle or component is considered unsafe and must be removed from service.