One Function in CRM Is the Sales Force Automation (SFA)

question 55

Multiple Choice

One function in CRM is the sales force automation (SFA) system. What is its purpose?

• A) To track all the steps in the sales process
• B) To track the movements of salespeople so that, at any moment, the company can determine where they are located
• C) To track products as they move from inventory to the customer
• D) To tracks the sales process and the movement of people and products

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Definitions:

Quantity Sunglasses

The total number of sunglasses that buyers are willing to purchase at a given price.

Supply Sugar

Refers to the total amount of sugar that producers are willing and able to sell at a given set of prices, over a specific period of time.

Price Sugar

The cost or value assigned to sugar, influenced by factors such as market demand, production costs, and supply levels.

Hurricane Andrew

A powerful and destructive category 5 Atlantic hurricane that struck the Bahamas, Florida, and Louisiana in August 1992.