Which of the Following Systems Primarily Concentrates on the Customer

question 78

Multiple Choice

Which of the following systems primarily concentrates on the customer?

• A) CRM
• B) ERP
• C) SCM
• D) CCM

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Definitions:

Recoups All Costs

A situation where the total expenses of an investment or project are fully recovered.

Competitive Bidding

Competitive bidding is a procurement process where several suppliers submit bids to win a contract, offering the best terms in terms of price, quality, and service.

Firm Bidding

A bidding process where the bid price is fixed and non-negotiable, often used in contexts requiring budget adherence or strict cost controls.

Target Cost

is the estimated price at which a product needs to be sold in the market, guiding the design and manufacturing process to ensure profitability.