Computer-Assisted Telephone Interviewing (CATI)

question 18

Multiple Choice

Computer-assisted telephone interviewing (CATI) :

• A)refers to when the interviewer reads the respondent questions from a computer screen and directly keys in the responses.
• B)refers to when the interviewer calls up respondents, sends them an electronic survey, and assists them in completing the form. Respondents return the survey via e-mail.
• C)refers to when computer disks are mailed to respondents, the respondent completes the survey on their own computer, and returns the disk to the researcher via the mail.
• D)refers to when a computer is used to dial and send a survey to a potential respondent via fax. The respondent returns the survey via fax or mail.
• E)refers to when the computer calls respondents and asks questions. The respondents record their responses by using the key pad of their touch tone telephone.

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Definitions:

Credentialing

The process of verifying the qualifications and professional standings of practitioners, often including background checks, certification, or licensure verification, to uphold standards of service.

OSHA

The Occupational Safety and Health Administration, an entity within the U.S. government, focuses on upholding and ensuring healthy and safe working environments.

HIPAA

The Health Insurance Portability and Accountability Act is a U.S. legislation enacted to safeguard the privacy and security of patient health data.

CLIA '88

See Clinical Laboratory Improvement Amendments of 1988.