Computer-Assisted Telephone Interviewing (CATI)

question 18

Multiple Choice

Computer-assisted telephone interviewing (CATI) :

• A)refers to when the interviewer reads the respondent questions from a computer screen and directly keys in the responses.
• B)refers to when the interviewer calls up respondents, sends them an electronic survey, and assists them in completing the form. Respondents return the survey via e-mail.
• C)refers to when computer disks are mailed to respondents, the respondent completes the survey on their own computer, and returns the disk to the researcher via the mail.
• D)refers to when a computer is used to dial and send a survey to a potential respondent via fax. The respondent returns the survey via fax or mail.
• E)refers to when the computer calls respondents and asks questions. The respondents record their responses by using the key pad of their touch tone telephone.

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Definitions:

Empathy

The ability to understand and share the feelings of another person from their perspective.

Forming

The initial stage in the development of a team, where members meet and start to form impressions about each other and the task ahead.

Achieve

To successfully reach a desired objective or result through effort, skill, or courage.

Composes

The act of creating, writing, or putting something together, such as music, literature, or a document.