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What are the two factors that drive the use of multiple-item scales in research?
Emotional Intelligence
The ability to recognize, understand, and manage our own emotions and to recognize, understand, and influence the emotions of others.
Nonverbal Signals
Communication methods without spoken words, including gestures, facial expressions, and body language.
Tacit Knowledge
Knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it.
Business Managers
Professionals responsible for planning, directing, and overseeing operations and employees within a company to meet organizational goals.
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