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Explain the Relationship Between Peer Groups, Diversity, and Norms and Values

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Essay

Explain the relationship between peer groups, diversity, and norms and values.


Definitions:

Managing Customer Expectations

The process of understanding, influencing, and fulfilling the anticipated needs and perceptions of customers.

Product Performance

The evaluation of how effectively a product meets its intended purpose and satisfies customer needs.

Unrealistic Expectations

Expectations that are unreasonable or unattainable given the current circumstances or resources available.

Utmost Quality

The highest standard or level of excellence that a product, service, or process can achieve.

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