Examlex
When a business offers multiple ways in which customers can interact with it, its approach is a multi-channel service delivery.
Reputation
The collective opinions or beliefs about an individual, organization, or brand, typically based on past actions or performance.
Indirect Formatted Message
Communication that conveys information or expresses a viewpoint in a roundabout way, often used to soften the delivery of sensitive or controversial content.
Imply Bad News
To suggest or indicate bad news in a subtle or indirect way.
Expectation
The belief or anticipation about what should happen or what someone should achieve in the future.
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