In Hospitality and Tourism Management,which of the Following Positions Would

question 21

Multiple Choice

In Hospitality and Tourism Management,which of the following positions would be in charge of guest service functions in a hotel?

• A)Guest service manager
• B)Revenue manager
• C)Director of room operations
• D)Director of human resources

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Definitions:

Customer Structures

The organization and segmentation of a company's customer base, often based on characteristics like needs and behavior.

Product Structures

Organizational designs that group together employees based on the products or services they work with, to enhance focus and innovation.

Process Structures

The arrangement of resources in a company to convert inputs into outputs effectively, reflecting its operational strategy and goals.

Matrix Structures

Organizational designs that combine two or more different structures, typically functional and divisional, facilitating better communication and flexibility.