In the Context of the 4E Framework of Social Media

question 2

Multiple Choice

In the context of the 4E framework of social media, offering customers interesting deals that would be relevant to them is part of:

• A)exciting the customer.
• B)educating the customer.
• C)experiencing a product.
• D)engaging the customer.
• E)evaluating a product.

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Definitions:

Positive And Negative Aspects

Refers to the beneficial or detrimental impacts or characteristics associated with a particular subject or activity.

Goal Or Event

A specific achievement or occurrence that an individual or group aims to reach or experiences.

Uplifts

The positive experiences in life, which may neutralize the effects of many hassles.

Neutralize

To make something ineffective by applying an opposite force or effect.